At Darian Fits, we strive to ensure you are satisfied with your purchase. This Returns & Refund Policy outlines the terms and conditions for returning products and requesting refunds.
1. Eligibility for Returns
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Returns are accepted only for damaged, defective, or incorrect items.
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Items must be unused, in their original packaging, and with all tags attached.
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Returns must be requested within 7 days of delivery.
2. Cash on Delivery (COD) Orders
As Darian Fits operates on a Cash on Delivery basis, payment is collected at the time of delivery.
3. Return Process
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Contact our support team at [email protected] to initiate a return.
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Provide your order details, reason for return, and photos if applicable.
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Our team will guide you through the return process, including instructions for shipping the product back.
4. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7-10 business days.
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Refunds may take additional time to appear depending on your bank or payment provider.
5. Non-Returnable Items
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Items that are damaged due to misuse, wear and tear, or are missing original tags cannot be returned.
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Personalized or custom items are not eligible for return unless defective.
6. Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order.
7. Contact Us
For any questions or assistance regarding returns or refunds, please contact us at [email protected]. Our support team is available to help ensure a smooth process.